Connect what you use
Growify works inside Gorgias, Zendesk, Gmail, Shopify Inbox, or your current helpdesk.
Customer support for ecommerce
Every ticket answered. Every evening yours again.
We exist because store owners answer the same 40 questions every week while a $3,000 hire stays out of reach. AI clears the repetitive 70%. A real human handles the rest. You keep the revenue — you lose the 11 PM inbox.
NO CREDIT CARD · NO SETUP FEE · CANCEL ANYTIME
Workload, week over week−62% your hours
W1W8
Where is my order?
#4821 · resolved by AI · 31s
Wrong shipping address
#4818 · routed to human · approved
Can I exchange the size?
#4799 · resolved by AI · 44s
Do you ship to Canada?
pre-sale · answered · 12s
Item arrived damaged
#4751 · human handling · 2h SLA
3 tickets resolved while you slept
$4.2k
RECOVERED CARTS / MO
4.9
CSAT SCORE
Why we exist
Ecommerce broke support. We are the fix.
Every order creates a question. Every question interrupts your day. Store owners answer the same five questions between supplier calls, ad checks, and dinner — then miss the one message that actually mattered.
Chatbots frustrate customers with dead ends. A full-time hire costs $3,000+ a month and takes weeks to train. So the inbox wins — and most shoppers who hit one bad support experience never come back.
Growify exists so a two-person store can answer like a twenty-person team — without hiring, without burning out, and without losing a single evening to "where is my order?"
11 PMyour time
the inbox hour we give back, every night
70%ai handled
of tickets AI clears before you ever see them
$3,000+cost avoided
the monthly cost of the alternative you avoid
The impact
Less workload. More revenue. Same team.
Workload −62%
You stop being the helpdesk.
Before
47 unread by lunch. You triage at midnight.
Week 1 with Growify
AI clears the repetitive 40%. You review one report.
Week 4
11 hrs/week back. Dinner is uninterrupted again.
Revenue +
Fast answers are money.
$4,200/mo
average recovered cart revenue — 30-minute replies instead of 9-hour ones
+31%
repeat-purchase lift when support replies in under an hour
0 missed
every pre-sale question answered, even at 2 AM your time
The support-revenue loop
Fast reply → shopper buys → fewer chargebacks → better reviews → more traffic. Support is not a cost center. Handled well, it is your cheapest growth channel.
How Growify works
The ticket goes in. The right handler takes it.
Split by judgment
AI resolves approved repetitive questions. Returns, complaints, and edge cases go to a real human.
Review one report
A weekly summary. You only step in when a ticket truly needs the store owner.
Try the handoff
Fast when the answer is known. Human when judgment matters.
Test a routine question, then try a complaint or address change to see when Growify stops automating and brings in a person.
Growify support
Demo · simulated
Hi, I'm the Growify demo. Ask about a sample order, return, delivery, or address change.
What gets handled
One service. Every channel that matters.
Email supportIncluded
Live chat supportIncluded
AI-handled ticket volumeNo per-ticket fee
Order status and trackingHandled
Returns and exchangesHandled
Shipping and deliveryHandled
Product questionsHandled
Complaint escalationHuman-led
Voice supportPremium add-on
The practical middle
Not a frustrating bot. Not another payroll.
| What matters | Chatbot only | Full-time hire | Growify |
|---|---|---|---|
| Repetitive tickets | Basic replies | Manual | AI resolves instantly |
| Complex cases | Cannot judge | Handled | Human handles them |
| Typical cost | $50–$200/mo | $3K+/mo | Fraction of a full-time hire |
| Setup time | DIY, hours | Weeks to hire | Live in 24 hours |
| Quality proof | No trial | Depends on person | 7 days free |
Free tool
Free Store Support Audit
We scan your store for the 8 things every ecommerce support setup needs — contact page, FAQ, helpdesk, live chat, returns policy, order tracking, and more. Takes 30 seconds.
Audit my storeThe 7-day trial
We handle your inbox before you pay us.
Every AI draft receives human review for 7 days. You see the speed, tone, and handoff quality in your own store. If it is not good enough, you walk away.
Start free trialQuestions
Know exactly what happens to your inbox.
Do you replace my current helpdesk?+
No. Growify works inside Gorgias, Zendesk, Gmail, Shopify Inbox, or the system you already use.
What if AI gives a wrong answer?+
For the first 7 days, AI drafts are reviewed by a human before sending. After that, only pre-approved ticket types can be resolved automatically. Everything else stays in human review.
How fast is the response time?+
AI replies to approved questions in under 30 seconds. Human-handled tickets receive a response in under 2 hours during your coverage window.
What are your coverage hours?+
We set coverage around your actual ticket pattern on the call. Most growing stores need 8–12 focused hours, not 24/7 human staffing.
How much does it cost?+
Less than a full-time hire. Your flat monthly rate depends on the human coverage and complexity your store needs, so pricing is confirmed after a 15-minute call.
What if I want to cancel?+
There is no long-term contract. Cancel anytime. The 7-day trial is free, with no setup fee and no obligation.
Start here
Your inbox is not getting smaller. Let Growify handle it.
Book a 15-minute call or request the free trial. If the fit is right, support can begin tomorrow.
Book a 15-minute callOne person accountable for quality
No long contract
Voice support available on the proposal call